IT Analyst

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In 2012, PME Inc. joined the EllisDon group of companies and currently functions as a self-performing, heavy civil contractor. PME offers a comprehensive range of services, such as Earthworks and Undergrounds, Pipeline, and Railways, and is committed to upholding EllisDon's values of integrity, mutual respect, safety, and quality.

PME Inc. champions a zero-harm culture, prioritizing safety and environmental responsibility. They exceed regulatory requirements and have a Responsive Modified Work Program to ensure workplace safety.

They value diversity and inclusion, understanding that different perspectives lead to innovation. We are committed to sustainable and equitable relationships with Indigenous communities, focusing on mutual respect and transparent communication.

In case you’re curious, here’s what the industry thinks of us and some of the impacts we've made to the communities we work in and our latest impact report. 

This will be a 12-month Contract (Pregnancy leave coverage)

You as an IT Analyst – Field Support will: 

• Champion the Digital & Data Engineering message to the business 
• Provide support for network problems reported, documenting problems and solutions as required. Assist in 1^st and 2^nd level hardware and software support when required. Liaise with and participate in solving 3rd level complex or unsolved problems. 
• Manages, supports, and ensures operating viability of jobsite network infrastructure, including configuring firewalls, switches, wireless access points, wireless bridge, security cameras, wireless signal boosters, VoIP phones, DMZ network, and other systems might be unique to a specific jobsite. 
• Ensure the 24/​7 availability and performance of the servers and network that support our systems, including some “on-call” responsibilities. 
• Project Management duties, including determining business requirements, obtaining quotes from vendors to meet business requirements for new construction projects includes jobsite copiers, digital displays, security systems, and other miscellaneous IT related items.  Project deployment duties, including hardware setup and configuration, setting up conference rooms and assisting on hosting web conferences via MS Teams, Zoom and Webex maybe required. 
• Follow and maintain EllisDon IT policies, documentation, and best practices guidelines. 
• Escalates technical issues when necessary, offers excellent customer service and stays current with IT trends and advancements. 
• Follow EllisDon IT Security best practices and guidelines and contributes to our library of Standard Operating Procedures. 
• Maintain records within ServiceNow. 
• Coordinate IT services and support for jobsites 
• Assist on corporate network maintenance tasks when required 

Is this the right role for you?  

• You have a post-secondary degree/diploma in a related field and a minimum 4 years IT network related experience including troubleshooting advanced issues. 
• CCNA Certification is preferred 
• CompTIA A+, CompTIA Network+, and Microsoft Certifications are desired 
• Solid understanding of LAN, WAN, TCP/IP, Ethernet 
• Valid driver's license, and personal vehicle to coordinate IT services and support on jobsites 

EllisDon is proud to provide this unique career opportunity that provides continuous learning, opportunity for growth, and a competitive compensation package within an environment that is committed to inclusion and respects diversity.                

Go ahead and be yourself. We'll pay you for it!

We are an equal opportunity employer. We welcome people of any age, culture, subculture, gender identity or expression, sexual orientation, nationality, ethnicity, race, size, mental or physical status, veteran status, religion, language, political opinion, working-style preference, family status, education, and socio-economic status. The EllisDon core values of Integrity and Mutual Respect welcomes everyone, at work and in the community, and our value of Mutual Accountability, means that we all have a role to play. As an EllisDon employee, this will ultimately be your commitment to Inclusive Diversity.

​Accommodation for Applicants with disabilities will be made during the recruitment process when requested.

We are committed to providing a positive candidate experience and ensuring timely updates are provided to all candidates. If you haven’t already, be sure to create a profile on our Careers page here to remain up to date on the status of your application and learn about new career opportunities as they arise.