Sales Director

Company Description

We are SGS – the world's leading testing, inspection and certification company. We are recognized as the global benchmark for sustainability, quality and integrity. Our 99,600 employees operate a network of 2,600 offices and laboratories, working together to enable a better, safer and more interconnected world. 

Job Description

The Director Sales NAM is responsible for meeting/exceeding the NAM sales team quarterly and annual revenue budget.  This position is responsible for leading, coaching and mentoring the Business Development (new logo acquisition) and Account Executive (upsell/ cross- sell) sales teams. Working closely with sales management and sales operations, this position will help define and implement sales processes, monitor and assess team and individual performance and instill accountability, urgency, and cooperation across the team.     

• Manage the Business Development and Account Executive Sales teams.
• Actively hire qualified team members as required and approved.
• Accurately forecast on a bi-weekly and monthly basis to help sellers meet and exceed quota.
• Work closely with senior sales management; translate plans and directives into clear activities.
• Understand the hierarchy and culture of customer organizations and identify key decision makers and influencers.
• Serve as a role model of company culture, embrace our values and ethic.
• Assist in Strategic Planning and the development of annual Sales Plan with the VP and senior Business Line Managers to include sales targets/budgets, competitive activity/intelligence, sales efforts and promotion programs.
• Manage sales administration function within the Division, operational performance reporting and sales incentive plans, approval of timecards, expense reports, etc.
• Advise senior management on maximizing business relationships and creating an environment where customer service can flourish.
• Collaborate with senior management and business development leaders to meet and introduce decision makers to SGS services, identify opportunities and negotiate sales contracts.
• Enhance the sales team's capability to generate new opportunities by enabling flexible processes, supporting pipeline development, and boosting commercial/technical skills for improved decision-making and organizational goal alignment
• Develop team members' customer management skills and performance levels through dedicated mentoring and regular one-on-one feedback and development sessions
• Drive continuous sales improvement by proactively anticipating challenges, analyzing performance, developing improvement plans, and implementing innovative solutions
• Build and maintain key relationships and networks across internal teams and with external stakeholders to maximize selling opportunities

Qualifications

• Education: Undergraduate degree and industry experience
• Experience: over 7 years of customer facing industry specific experience combined with people management experience
• Experience in TIC industry, specifically Mining and Metals
• Excellent presentation and selling skills
• Excellent negotiation skills
• Competitive and profit driven
• Challenge the status quo
• Excellent experience in selling “solutions” and/or service type products within a business – to - business environment at a high level within organizations.
• Sets bold and aggressive standards and able to maintain a high level of productivity.
• Superior organizational, communication and interpersonal skills
• Self-motivator, self-starter and fosters a strong sense of urgency.
• A sense of diplomacy and networking skills are essential to build relationships with external clients as well as key internal personnel.
• Must be creative, innovative and client focused.
• Candidates must be proficient in using various types of computer software (Word, Excel. PowerPoint and Outlook).
• Proven ability to manage and coordinate multiple projects in a fast-paced, highly professional environment.
• Actively encourages others to openly exchange information and viewpoints.
• Takes well-reasoned stands on important issues.
• Ability to work well with others & independently.
• Proven time management skills and a strong attention to detail.
• Works well under pressure.
• Must have a valid and up-to-date driver’s license and passport
• Ensures full compliance with the company’s Health and Safety, Code of Integrity, and Professional Conduct policies.

Additional Information

SGS is an Equal Opportunity Employer, and as such we recruit, hire, train, and promote persons in all job classifications without regard to race, color, religion, sex, national origin, disability, age, marital status, sexual orientation, gender identity or expression and Indigenous status, or any other characteristics protected by law.

To perform this job successfully, an individual must be able to perform each essential duty satisfactorily with or without reasonable accommodations. The requirements listed above are representative of the knowledge, skills, and/or abilities required.

This job description should not be construed as an exhaustive statement of duties, responsibilities, or requirements, but a general description of the job. Nothing contained herein restricts the company's rights to assign or reassign duties and responsibilities to this job at any time.

Accommodations are available on request for qualified candidates during each stage of the recruitment process.

Please note that candidates applying for Canadian job openings should be authorized to work in Canada.