About Northern
Headquartered in London, ON, Canada, Northern is an integrated digital solutions agency specializing in helping leading commercial and public service brands navigate digital change. By leveraging our expertise and deep understanding of our clients’ businesses, we collaborate to design, create, and enable tailored digital experiences that drive growth.
Since our founding in 2015, Northern has grown into a team of 200+ digital experts, receiving multiple recognitions in employee engagement from Great Place to Work® Canada, including Best Workplaces™ for Inclusion, Women, Mental Health, Hybrid Work, and more.
What We’re Looking For
We are looking to add a Workfront Practice Lead to our growing team at Northern!
In this role, you will be responsible for driving the strategic implementation, adoption, and optimization of Adobe Workfront across the organization and for our clients. You will oversee the entire delivery lifecycle, from scoping and design through to execution, training, and ongoing support. As a key leader in growing our Workfront practice, you will shape delivery frameworks, define best practices, and work cross-functionally to ensure scalable, high-quality solutions. You will be the primary subject matter expert, guiding both internal teams and clients in configuring workflows, providing training, and aligning Workfront with business needs. Additionally, you will manage client relationships, lead project delivery, and contribute to continuous improvement in our Workfront offerings.
Our Connected Workplace Program gives you the option to choose a remote, hybrid or in-office workspace!
Benefits of Becoming a Northerner
In exchange for your talent, Northern offers:
- Benefits Plans, HSA / QSEHRA
- Employee Wellness & EAPs
- Fitness Reimbursement and Vet Care Programs
- RRSP Matching / 401K
- Profit Sharing
- Flexible work to promote work-life integration
- Home office allowance
- Referral bonus program, company social events, and more!
What You’ll Be Doing:
- Lead the strategic implementation, adoption, and optimization of Adobe Workfront for internal teams and clients across the full delivery lifecycle.
- Oversee the growth and scaling of the Workfront practice, shaping delivery frameworks, defining best practices, and ensuring consistent, high-quality implementations.
- Build strong relationships with clients, understanding their needs, and translating them into effective Workfront solutions that drive business value.
- Configure and design Workfront platforms, including custom workflows, reporting structures, and integrations with other systems.
- Lead requirement gathering, documentation, and configuration of Workfront to support client needs and business objectives.
- Provide end-user training and testing support to ensure successful platform adoption and use.
- Support project management and account management teams by escalating risks and issues to the appropriate managers.
- Plan and oversee launch and cutover processes, ensuring smooth transitions from project execution to post-launch support.
- Collaborate with the VP of Content Supply Chain to develop estimating frameworks and determine labor needs for Workfront engagements.
- Hire, train, and manage Workfront configurators and consultants, delegating tasks based on client needs and team capabilities.
- Stay updated on product enhancements and ensure both internal teams and clients benefit from the latest features and best practices.
What We’re Looking For:
- 2+ years of experience overseeing Workfront project delivery as a consultant or in-house Workfront administrator.
- 5+ years of experience in agency/consulting roles, managing client relationships and driving successful outcomes in a consulting environment.
- Bachelor’s degree in a relevant field such as Business Administration, Project Management, Information Systems, Computer Science, Marketing Operations, or a related discipline.
- Adobe Workfront Core/Expert Certifications preferred.
- Proven experience leading Workfront implementations with a strong understanding of project management principles and methodologies.
- Strong leadership and team management skills, with experience overseeing junior development and implementation teams.
- Excellent communication and interpersonal skills, capable of explaining complex concepts to both technical and non-technical audiences.
Nice to Haves:
- Agile/Scrum certifications (e.g., CSM, SAFe) to enhance project delivery flexibility and adaptability.
- Change management or process improvement certifications (e.g., Prosci, Lean Six Sigma) to drive organizational change and process optimization.
- Experience with Workfront Fusion or similar integration tools to streamline system connectivity and automation.
Why Join Northern?:
Join Northern as a Workfront Practice Lead and play a key role in shaping the growth and success of our Workfront practice, driving impactful solutions for both internal teams and clients. At Northern, you'll be part of a collaborative, innovative environment where your expertise will directly contribute to delivering high-quality, scalable Workfront solutions while supporting professional growth and development.
Equity and Diversity
Northern welcomes applications from all qualified individuals and is dedicated to fostering a culture of inclusivity, employment equity, and diversity in the workplace. We encourage candidates from all backgrounds to apply, including but not limited to members of visible minorities, Indigenous peoples, individuals with diverse abilities, and those of all gender identities and expressions.
We are also committed to ensuring an inclusive and accessible recruitment process. Accommodations are available at every stage of the hiring process. If you require support or adjustments to participate fully, please let us know when you apply, and we will work with you to meet your needs.