Le conseiller en implantation a pour principales responsabilités de mener à terme des projets liés à l’intégration de notre système informatique en clientèle. Vous serez non seulement en charge de la formation des utilisateurs, de la conversion des données et des configurations du logiciel mais aussi vous guiderez d’abord le client à travers l’analyse de ses besoins logiciels afin d’optimiser l’utilisation des systèmes.
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Harris souscrit à un programme d’accès à l’égalité en emploi et les candidatures des membres des groupes visés à savoir les femmes, les personnes handicapées, les personnes autochtones et les minorités visibles sont encouragées à soumettre leur candidature. Si vous êtes une personne handicapée, vous pouvez recevoir, sur demande, de l’assistance pour le processus de présélection et de sélection.
L'équipe de recrutement de talents de Harris n'a pas recours aux messages texte pour entrer en communication avec les candidats ou solliciter des informations confidentielles. Nous encourageons tous les candidats à postuler sur des postes publiés. Ils seront contactés soit par un gestionnaire de Harris, soit par un membre de l'équipe de recrutement de talents pour un entretien, dès lors que les critères requis sont satisfaits.
Implementation Consultant
The primary responsibility of the Implementation Consultant is to successfully lead projects related to the integration of our software system with clients. You will not only be in charge of user training, data conversion, and software configuration, but you will also guide the client through the analysis of their software needs to optimize system usage.
Gather company pedigree information
Attend preparatory interdepartmental meetings
Collect client business requirements using a questionnaire
Prepare training and implementation-related documentation
Create a project timeline
Develop the training plan, assign client tasks, and send recurring meeting requests
Convert data from the current system to Ogasys
Configure the software based on client requirements
Train in-store super-users
Be available and present during the go-live period, either onsite or remotely
Follow up on client-assigned tasks
Prepare the client for the testing phase
Participate in the data transaction purge with the programming team
Provide continuous support throughout the implementation process
Ability to manage multiple projects simultaneously
Knowledge of accounting is an asset, especially to facilitate training
Flexibility with working hours, depending on client time zones (e.g., BC vs. Atlantic)
Advanced English skills are required, as most of our clients, partners, and vendors are English-speaking across Canada. The role requires frequent communication in English.
Familiarity with retail operations, particularly in hardware stores
Knowledge of the building materials and lumber industry, as well as hardware products
Strong time management and prioritization skills
Ability to manage stress effectively
Enjoy working as part of a team
Positive, constructive, and solution-oriented attitude
Remote work
3 weeks of paid vacation starting in the first year; 4 weeks after 3 years; 5 weeks after 7 years of service
5 personal days per year
100% employer-paid group insurance from day one
Annual active lifestyle bonus
Employee assistance program
Group RRSP with employer contributions
Birthday gift
Career development opportunities
Harris is committed to an employment equity program, and applications from members of designated groups — including women, persons with disabilities, Indigenous peoples, and visible minorities — are strongly encouraged. If you are a person with a disability, assistance is available upon request during the pre-selection and selection process.
The Harris talent acquisition team does not use text messages to contact candidates or request confidential information. We encourage all applicants to apply directly to published job postings. If selected, you will be contacted by a Harris manager or a member of the talent acquisition team for an interview, once the job requirements have been met.