Job Description - Program Facilitator (part-time)
Reports to: Manager, Service Delivery
Main Objective:
The Program Facilitator will be responsible for facilitation of group mentoring in Mentoring Programs.
Responsibilities
- Facilitate the setup, operation, and conclusion of programs in multiple locations.
- Responsible for successful delivery of the mentoring programs through quality mentorship, on-site support, and consistent correspondence.
- Ensure high level proficiency in applying child safety standards, risk management knowledge and agency procedures throughout all aspects of program delivery.
- Ensure the highest delivery of mentorship programs.
- Ensure program satisfaction for all stakeholders including program site liaison(s), mentees and parent/guardians.
- Responsible for reporting any issues of concern to program specialists and direct manager in a timely manner to ensure the safety and completion of the program.
- Support the enhancement program’s curriculum through research, and lessons learned from current issues that affect youth.
- Abide by BBBST policies and procedures managing both physical files and a confidential database.
- Perform administration functions promptly including correct use of CRM Dynamics Case Management System and compliance with BBBSC National Standards of documentation and record keeping.
- Attend regular scheduled team meetings to discuss service delivery, agency expectations, and case consultation.
- Conduct Ministry of Education Surveys as requested.
- Attend agency events as requested.
- Other duties as assigned by the reporting manager.
Position Qualifications
- Diploma or Degree in relevant discipline or at least 2 years of experience in social service area in youth programming and development.
- Experience facilitating groups of youth in recreational or educational settings.
- Experience working with people of diverse backgrounds, specifically Indigenous, Black or other racialized groups.
- Strong understanding of interests and passions of children and youth.
- Demonstrated ability to use creativity to meet the needs of today’s children and youth.
- Interpersonal skills required for canvassing and building networks with other community organizations and schools.
- Strong organizational skills including time management, prioritizing, and multi-tasking.
- Successful up-to-date Police Clearance and Vulnerable Sector Screening
- Successful completion of the internal Mentor Intake Assessment in accordance to BBBSC National Standards
- Ability to work flexible hours
- Requires regular travel to Toronto communities and neighborhoods, as well as in-office work
Required Skills & Attributes
- Passion for children/youth and families
- Values collaboration, trust, integrity, accountability, communication, transparency, and respect in the workplace
- Able to work independently & collaboratively
- Ability to build strong and effective relationships with co-workers, clients, liaisons and stakeholders
- Ability to relate well in multicultural environments
- Ability to complete objective assessments, and make sound recommendations
- Work within an anti-oppressive and diversity framework
- Execute roles and responsibilities with integrity and professionalism
Candidate must align with the following set of agency values:
Integrity
- Embrace courage. Let honesty guide our actions. Work with purpose and principle.
Trust
- Be honest. Show and receive vulnerability. Believe in each others’ abilities. Create a safe space to honour DEI.
Respect
- We are equals. Recognize and appreciate one another. Be kind. Listen intently without prejudice. Honour the land we are on. In our essence we thrive with: transparency, communication, growth, collaboration, and accountability.