Project Manager (eCommerce Development)

About Northern

Headquartered in London, ON, Canada, Northern is an integrated digital solutions agency specializing in helping leading commercial and public service brands navigate digital change. By leveraging our expertise and deep understanding of our clients’ businesses, we collaborate to design, create, and enable tailored digital experiences that drive growth. 

Since our founding in 2015, Northern has grown into a team of 200+ digital experts, receiving multiple recognitions in employee engagement from Great Place to Work® Canada, including Best Workplaces™ for Inclusion, Women, Mental Health, Hybrid Work, and more.

What We’re Looking For

We are currently looking for a highly motivated Project Manager to join our eCommerce Development team! In this role, you'll be the driving force behind delivering projects on budget, on time, and exceeding our client's expectations. Your responsibilities will include overseeing projects to ensure optimal results, efficient resource management, and harmonizing diverse stakeholder interests. Leading by example, you'll uphold quality standards, mentor your project teams, and provide dynamic project leadership. As the main client contact, you'll deliver exceptional service. Don't miss this exciting opportunity to make a significant impact in a fast-paced environment!

Our Connected Workplace Program gives you to option to choose a remote, hybrid or in-office workspace!

Benefits to Becoming a Northerner

In exchange for your talent, Northern offers:

• Benefits Plans, HSA / QSEHRA
• Employee Wellness & EAPs
• Fitness Reimbursement and Vet Care Programs
• RRSP Matching / 401K
• Profit Sharing
• Flexible work to promote work-life integration
• Home office allowance
• Referral bonus program, company social events, and more!

What You'll Be Doing

• Take ownership of project management for various eCommerce projects, overseeing project planning, remediation (QA/UAT), scope changes, scheduling, and cost determination
• Identify key decision makers and lead client discussions to gather, refine and define project requirements (business requirements, content needs, technical requirements) 
• Partner with tech leads to define the solution and determine project estimates and deliverables
• Continually deliver consistent and clear visibility to all stakeholders (internal and external) of activities, milestones, costs, deliverables and risks
• Ensure there is a backlog of tasks on all projects you manage and that the project teams have the access and direction to work efficiently and effectively
• Prepare resourcing needs for weekly project forecasting meetings of cross-functional teams
• Conduct a quality review of work to ensure it is meeting agreed upon requirements and approved scope
• Fulfill monthly invoicing needs
• Schedule, prepare agendas and facilitate all client meetings
• Understand Northern’s and your clients’ businesses and look for business opportunities to share with the Client team
• Communicate regularly with internal team leadership about project resourcing, progress, successes and challenges

What We're Looking For

• 5+ years of experience managing projects, or related experience
• Successful completion of a college diploma or university degree in a related field
• Previous experience managing eCommerce development projects
• Experience with managing projects that develop in platforms such as Adobe Commerce,Salesforce, Magento, Shopify and Big Commerce
• Exceptional relationship management skills; ability to listen, be curious, understand, empathize, be responsive and communicate constructively
• Capable of independently creating project plans, timelines, and budgets for digital projects
• Ability to acquire a valid passport and the interest to travel in North America

Nice to Haves

• PMP, Agile, or Scrum Master certification is considered an asset
• Digital or traditional agency experience is also considered an asset 

Why Join Northern?

Join Northern as a Project Manager and play a key role in shaping the growth and success of our Retail practice, driving impactful solutions for both teams and clients. At Northern, you'll be part of a collaborative, innovative environment where your expertise will directly contribute to delivering high-quality solutions.

Equity and Diversity

Northern welcomes applications from all qualified individuals and is dedicated to fostering a culture of inclusivity, employment equity, and diversity in the workplace. We encourage candidates from all backgrounds to apply, including but not limited to members of visible minorities, Indigenous peoples, individuals with diverse abilities, and those of all gender identities and expressions.

We are also committed to ensuring an inclusive and accessible recruitment process. Accommodations are available at every stage of the hiring process. If you require support or adjustments to participate fully, please let us know when you apply, and we will work with you to meet your needs.